We Guarantee Our Work Up To 14 Days
Please understand the lice removal is a process. Our lice technicians are trained to remove every louse and nit that is visible during the first appointment and typically achieve 98% eradication.
An additional appointment is highly recommended to ensure 100% guaranteed eradication.
*To validate Nit Picky's Guarantee: If proof of lice or nits are found after a second appointment, please save the proof or you may be charged for the appointment. This includes saving the live bug in a bag or a nit on a hair strand, if evidence is found in the hair by the lice technician we will honor the guarantee.
Guaranteed Void: If all family members are not present on the first appointment or second appointment this will void the two appointment guarantee option and additional appointments may be required in order to obtain a guarantee.
Please be aware of nit or lice confusion, if you are confused about what you see, please contact our customer service and they will help you distinguish the difference between dandruff, hair debris and nits. You may also take a high quality picture of any evidence, usually with a black background and email us @ email@example.com.
We do not require families to hire us for additional appointments unless they choose to. Instead we provide options for families to meet their specific needs thus eliminating the need to pay for additional appointments unless you want to.
Nit Picky Options
Option 1: Nit Picky offers families a one time only lice treatment option. After your first appointment your family is 98% eradicated. We never say 100% due to the nature of removing head lice, however we strive for perfection. During your first appointment our Lice Specialist will advise you of a simple combing technique that ensures 100% success and the prevention of future infestations. If followed correctly you will never struggle with head lice again. This is something that over the counter lice shampoos or heat machines cannot provide. We do not honor guarantees based off of a one time treatment, although customers that choose this option are satisfied with the results.
Option 2: Some families need a little extra help or reassurance that the lice infestation is gone.
So they choose option 2 which is a second lice treatment within 5-7 days after the first lice treatment. In between the appointments with Nit Picky, we ask that you follow a simple regimen, during the second appointment we expect you to be 100% eradicated. We will honor a guarantee up to 14 days after the second lice treatment.**
Option 3: If following up with a regimen is not for you then you are interested in our "Full Service" treatments which include: 2-3 treatments within 3 to 5 days from one another. After the 2nd or 3rd treatment we will honor our guarantee.**
**All family members must be screened during initial visit and treated if found to have head lice, by our lice specialist. Lice removal is a process, after your first treatment with Nit Picky your family will be 98% eradicated. You can hire us to follow up for you, or we will show you how to follow up on your own.
BEWARE: Of services or salons that state that they can eradicate your head lice 100% within one treatment. In some instances it is possible, but an exception. Heat machines work however the manual removal process is still necessary to ensure a successful treatment. Companies using the heat machine, typically cost twice the amount of Nit Picky. The majority of infestations require follow up treatment, prevention, and management to ensure 100% eradication. Nit Picky offers this to you at a low rate.
*If you suspect head lice or nits after your lice treatments, please keep any evidence of the bug or nit for verification or we cannot honor our guarantee.